At Dynamic Corrugations, we strive to ensure the satisfaction of our customers. If you are not completely satisfied with your purchase, we’re here to help. Please read our return and refund policy carefully to understand your rights and the process.

1. Eligibility for Returns

We accept returns only for products that meet the following conditions:

• The item must be unused, in its original packaging, and in the same condition that you received it.
• The return request must be initiated within 30 days of receiving your order.
• Custom or personalized products (such as custom-sized or printed boxes) are non-returnable unless they are defective or damaged upon delivery.

If your item is eligible for a return, please contact us at [Insert email address] to initiate the process. Include your order number and details of the product condition.

2. Non-Returnable Items

• Custom-manufactured or personalized products.
• Items purchased on sale or with special promotions (unless the item is defective or damaged).
• Products that have been used or not in their original condition.

3. Return Process

Once we confirm your eligibility for a return, follow these steps:

1. Packaging: Place the item in its original packaging and ensure it is securely packed.
2. Shipping: We will provide instructions on where to ship the returned item. The customer is responsible for return shipping costs unless the product is defective or incorrectly shipped.
3. Inspection: Upon receiving your return, we will inspect the item. If it meets our return eligibility criteria, we will process the refund.

4. Refunds

• Refund Approval: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Mode of Refund: If your return is approved, the refund will be processed to your original payment method. Refunds may take 7-10 business days to reflect in your account, depending on your payment provider.
• Partial Refunds: In certain situations, only partial refunds may be granted (for example, if the item is returned in a damaged condition due to reasons not caused by us).

5. Defective or Damaged Items

If you receive a defective or damaged product, please notify us within 7 days of receiving your order. We will arrange for a replacement or provide a full refund, including shipping costs, at no additional charge.

To report a defective or damaged item, please email us at [Insert email address] with your order number and pictures of the damage.

6. Order Cancellation

You may cancel your order at any time before it is shipped. If the order has already been processed or shipped, it cannot be canceled, but you may still request a return once the product is delivered.

• For order cancellations, please contact us immediately at [Insert contact information].
• Cancellations for custom or personalized orders are not permitted once the production process has started.

7. Late or Missing Refunds

If you haven’t received a refund within the specified time frame, first check your bank account or payment provider. If the refund has not been processed:

• Contact your credit card company or bank, as it may take some time before the refund is officially posted.
• If you’ve done all of this and you still have not received your refund, please contact us at [Insert email address].

8. Shipping Costs

• For defective or incorrectly shipped items, we will cover the return shipping costs.
• For all other returns, the customer is responsible for the cost of return shipping.

9. Changes to This Policy

Dynamic Corrugations reserves the right to modify this Return & Refund Policy at any time. Any changes will be updated on this page, and the date of the update will be reflected at the top of the policy.

10. Contact Us

If you have any questions regarding returns or refunds, feel free to contact us at:

MUKUL GUPTA
DYNAMIC CORRUGATIONS
ISO CERTIFIED COMPANY
Phone: +91 9891040840
Address: 40 K.M. Stone, Vill. Narsinghpur,
Delhi-Jaipur Highway, Sector-35 Gurugram-122004 (Hr).