At Dynamic Corrugations, we understand that circumstances may arise where you need to cancel an order. This Cancellation Policy outlines the terms and conditions for canceling orders placed on our website, https://dynamiccorrugations.com. Please read this policy carefully to understand the cancellation process and time frames.

1. Order Cancellation by Customer

You can cancel your order before it is processed or shipped. However, cancellations must be made within the following time frame:

• Standard Products: You may cancel your order within 24 hours of placing it.
• Custom or Personalized Products: Orders for custom-manufactured or personalized products (such as custom-sized boxes) must be canceled within 12 hours of placing the order. Once the production process has begun, these orders cannot be canceled.

To cancel your order, please contact us as soon as possible by emailing [Insert email address] or calling [Insert phone number]. Be sure to provide your order number and any relevant details.

2. Order Cancellation by Dynamic Corrugations

We reserve the right to cancel orders under the following conditions:

• If we are unable to process your payment.
• If the ordered item(s) are out of stock or discontinued.
• If there are inaccuracies in product pricing or description at the time of ordering.
• If the order is suspected of being fraudulent or violates our terms.

In such cases, we will notify you via email or phone, and a full refund will be issued through your original payment method.

3. Refunds for Canceled Orders

• If You Cancel: Once your cancellation request is confirmed, we will initiate a refund to your original payment method. Refunds may take 7-10 business days to reflect in your account, depending on your payment provider.
• If We Cancel: If we cancel the order for any reason, you will receive a full refund. No cancellation fees will be charged.

4. Non-Cancellable Orders

The following types of orders cannot be canceled after the cancellation window has passed:

• Orders that have already been shipped.
• Custom or personalized products that have entered the production stage after the 12-hour cancellation window.
• Sale or promotional items, unless specified otherwise in the terms of the sale.

5. Changes to Orders

If you need to make changes to an existing order (such as modifying shipping details or quantities), please contact us within 12 hours of placing the order for custom products or 24 hours for standard products. Changes cannot be made to orders once they have been processed for shipping.

6. Shipping of Canceled Orders

If an order is shipped before your cancellation request is processed, you may still return the product under our Return & Refund Policy, but shipping costs for the return will be borne by the customer unless the item is defective or incorrect.

7. Contact Information

For all cancellations or inquiries regarding your order, please reach out to us at:

MUKUL GUPTA
DYNAMIC CORRUGATIONS
ISO CERTIFIED COMPANY
Phone: +91 9891040840
Address: 40 K.M. Stone, Vill. Narsinghpur,
Delhi-Jaipur Highway, Sector-35 Gurugram-122004 (Hr).